Privacy Policy
1. Our Commitment to Privacy and Security
Protecting
your privacy and security is of the utmost important to Neoteric Solution Inc.
To show our commitment to maintaining your privacy, we provide this notice
explaining our online information practices and the choices you can make about
the way your information is collected, shared and used. This privacy statement
applies exclusively to the Site www.wowparts.com
[the Site]
Neoteric Solution Inc. is a Licensee of the TRUSTe Privacy
Program. TRUSTe is an independent organization whose mission is to build users’
trust and confidence in the internet by promoting the use of fair information
practices. Neoteric Solutions has elected to disclose its information
practices, as well as have its privacy practices reviewed for compliance by
TRUSTe, as a testament to its commitment to the protection of your privacy.
For questions and concerns pertaining to this Site, or the
Statement, please contact us at sales@wowparts.com
. If your inquiry goes unanswered after a reasonable time frame, or isn’t
addressed to your satisfaction, please contact TRUSTe at http://www.truste.com/consumers/watchdog_complaint.php.
TRUSTe shall then work as a liaison with us to resolve your concerns.
2. The Information We Collect
This
notice applies to all information collected or submitted on the WowParts.com
website. On some pages, you can order products, make requests and register to
receive promotional or other materials. Wowparts.com can only collect the
information you provide.
In order to provide you with an efficient, expedient and customized buying
experience, we may collect various forms of personally identifiable information
and non-personally identifiable information while you use our website. This
personal information typically includes your name, email and shipping address,
and phone number to process your purchase request. We also request sensitive
financial information such as your credit card number to fulfill payment. This
information is used to process purchase requests and when you select to
register an account on the site, we also collect your gender to complete your
account profile.
We employ the services of third party agents in certain
instances to facilitate the purchase process. We use a third party agent to
host the checkout and payment processing for purchases made on the Site. We
also employ the service of a shipping agent in delivering products to you.
These third parties are not authorized to use your personal information for any
promotional purposes. Moreover, Neoteric Solution Inc. does not share your
personal information with any third parties for their promotional purposes.
We reserve the right to share information with our service
providers as well as law enforcement and government
agencies where a formal request has been made, such as in a civil suit, court
order, judicial proceeding or subpoena. As well as, where necessary to protect our intellectual property,
or the physical safety of our users’ and staff.
We send periodic promotional offers to Wowparts.com customers. If you supply us
with your postal address online, you may receive periodic mailings from us with
information on new products and services or upcoming events.
If you do not wish to receive mailings, email, or any other communication from
WowParts.com, please contact us by email, and we will remove your name
immediately.
We use encrypted information stored in cookies only known to us to provide some
features of our website throughout the purchase process. Cookies are bits of
information that are given to your Internet browser that ultimately helps
Wowparts.com recognize you when you access our website. There is no personally
identifiable information stored, accessed or understood outside of this website
and its systems when using cookies.
From time to time, we may employ the services of third
parties to track and analyze aggregated data about the Site. These third
parties may use cookies to which we have no access. The information gathered in
these cookies is not tied to personal information and is used to assist us in
improving the Site and service offerings we provide.
3. Our Commitment to Data Security
To
prevent unauthorized access, maintain data accuracy and ensure the correct use
of information, we have put in place appropriate physical, electronic and
managerial procedures to safeguard and secure the information we collect online
that meet industry standards.
·
We work to protect the security of your information
during transmission by using Secure Sockets Layer (SSL) software, which
encrypts sensitive financial information you input during transmission.
· We reveal only the last five digits of
your credit card numbers when confirming an order. Of course, we transmit the
entire credit card number to the appropriate credit card company during order
processing.
· It is important for you to protect
against unauthorized access to your password and to your computer. Be sure to
sign off when finished using a shared computer.
4. How You Can Access or Correct Your
Information
You can access all your personally identifiable information
that we collect online and maintain by signing in with your e-mail address and
password to manage your account. We use this procedure to safeguard your
information.
To protect your privacy and security, we will also take reasonable steps to
verify your identity before granting access or making corrections on
this Web site.
We reserve the right to update this Privacy Statement from
time to time. Should we make material changes in the manner we utilize your
personal information, we shall notify you by a prominent notice on the Site, or
by email.
5.
How To Contact Us
If,
you have any other questions or concerns about this Site please contact us at
your convenience.
Email:
sales@wowparts.com
Address: 2110 Rheem Dr. Suite C, Pleasanton, CA 94588-2775
Statement last updated, June.11th.2009.
